How to Start an Ongoing Downtime?

In a few simple steps, you can add downtime data for an ongoing stop and the reason code or equipment involved.

Practice the steps as shown and you'll learn how to use the Add Downtime panel in no time!


  1. Click on the Ongoing Downtime card.

  2. The start time by default will be the current date-time; you can add the exact start time using the date and time picker.

  3. Add a reason code by using the list provided in Top Level, Level 1, and Level 2. Click “Select Reason Code” to save.

  4. Optional: Add comments and tag Equipment.

  5. Click Start Downtime. Done!

Validation Rules:

  • Ongoing downtime can be started only if there is no other downtime in progress in that Line.

Helpful Tips:

  • Add an unspecified/unknown downtime reason code by clicking “Select” under Select Reason Code. Click “Unknown/Unspecified” under Top Level and click “Select Reason Code.”


Leave a Comment