How to Add a Performance Issue Reason Code?

Report poor operations or failures in performance by assigning a reason code from the steps explained below.

Steps:

1. Go to the Line Pacing Board.

2. On the top-right, click Performance Issues.

3. Click on an hour from a shift.

4. If the reason is unspecified, click “Reason code is not known yet”.

5. To add a known reason, click “select”. Reason Code panel will open on the right.

6. Add a reason code by choosing from the list provided in Top Level, Level 2, and Level 3. Click “Select Reason Code” to save.

7. Optional: Tag an equipment if necessary.

8. Click Save. Easy As!

   ---