Report poor operations or failures in performance by assigning a reason code from the steps explained below.
Go to the Line Pacing Board.
On the top-right, click Performance Issues.
Click on an hour from a shift.
If the reason is unspecified, click “Reason code is not known yet”.
To add a known reason, click “select”. Reason Code panel will open on the right.
Add a reason code by choosing from the list provided in Top Level, Level 2, and Level 3. Click “Select Reason Code” to save.
Optional: Tag an equipment if necessary.
Click Save. Easy As!