---
title: Kypeco MES | Add a Performance Issue Reason Code
description: Learn how to add reason codes for poor shift performance from the Pacing Board in a few easy steps.
---

[Knowledge Base - Kypeco | MES Product Help Documentation](https://hub.ifelsecloud.com/knowledgebase)

# [Kypeco MES | Add a Performance Issue Reason Code](https://hub.ifelsecloud.com/knowledgebase/how-to-add-a-performance-issue-reason-code)

 Written by [Team@IfElseCloud](https://hub.ifelsecloud.com/knowledgebase/author/teamifelsecloud) | May 8, 2023, 6:30:12 AM

Report poor operations or failures in performance by assigning a reason code from the steps explained below.

## **Steps:**

1. Go to the **Line Pacing Board**.
2. On the top-right, click **Performance Issues**.
3. Click on an **hour** from a shift.
4. If the reason is unspecified, click “**Reason code is not known yet**”.
5. To **add a known reason**, click “**select**”. Reason Code panel will open on the right.
6. Add a reason code by choosing from the list provided in **Top Level**, **Level 2**, and **Level 3**. Click “**Select Reason Code**” to save.
7. **Optional:** Tag an equipment if necessary.
8. Click **Save**. Easy As!
   
    

[View full post](https://hub.ifelsecloud.com/knowledgebase/how-to-add-a-performance-issue-reason-code)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Team@IfElseCloud"
  },
  "dateModified" : "2023-05-08T06:30:12.569Z",
  "datePublished" : "2023-05-08T06:30:12Z",
  "headline" : "How to Add a Performance Issue Reason Code?",
  "image" : {
    "@type" : "ImageObject",
    "height" : 175,
    "url" : "https://21210308.fs1.hubspotusercontent-na1.net/hubfs/21210308/blogs/y23/featured%20images/width-300/kypeco_bi_0036.png",
    "width" : 300
  },
  "mainEntityOfPage" : "https://hub.ifelsecloud.com/knowledgebase/how-to-add-a-performance-issue-reason-code",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "MES Knowledge Base - Kypeco"
  }
}
```