How To Start an Unplanned Downtime?

In a few simple steps, you can start an unplanned downtime and add the reason or equipment involved.

Practice the steps as shown and you'll learn how to add production in no time!


  1. Click on the Unplanned Downtime card on the first panel.

    Click on the Unplanned Downtime card.


  2. In Step 1, select the Start and End date-time on the date and time picker. You can add the exact time of the downtime completion using the calendar or duration tab of the date-time picker.

  3. In Step 2, specify a downtime reason code. For unspecified downtime reasons, click “Reason code is not known yet.”

  4. If the cause for downtime is known, click “select”. The Reason Code panel will open.

  5. Add a reason code by choosing from the lists provided in Top Level, Level 1, and Level 2. Click “Select Reason Code” to save.

  6. (Optional) Add more details regarding the downtime in the comment box.

  7. Select equipment (if necessary) by clicking “Tag equipment”. Click on equipment from the options or Click “Add a tag” to mention unlisted equipment.

  8. Click Add Downtime. Simple as!


Validation Rules:

  • The end date time must be greater than the start date time for downtime.


Helpful Tips:

  • Add an unspecified/unknown downtime reason code by clicking “Select” under Select Reason Code. Click “Unknown/Unspecified” under Top Level and click “Select Reason Code”.

  • The system will run a validation test and ask for corrections if need be. Once the unplanned downtime is validated, the data will be recorded.


Leave a Comment